SourceUSA Privacy Policy

SourceUSA Privacy Policy Last Updated: July 1, 2026 1. Introduction SourceUSA ("SourceUSA," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us. SourceUSA operates an online platform dedicated to strengthening American manufacturing by helping businesses discover U.S. manufacturers, purchase American-made products, identify manufacturing capabilities, submit Requests for Quotation ("RFQs"), and connect with qualified suppliers. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the SourceUSA website, applications, services, directories, and related technologies (collectively, the "Platform"). By using the Platform, you acknowledge that you have read this Privacy Policy. 2. Information We Collect Depending on how you use SourceUSA, we may collect the following categories of information. Account Information • Name • Company name • Job title • Email address • Telephone number • Mailing address • Username • Password (stored in encrypted form) Business Information Manufacturers and suppliers may provide: • Company profile • Manufacturing capabilities • Certifications • Equipment • Materials • Processes • Industries served • Production capacity • Facility locations • Product catalogs • Images • Videos • Marketing content RFQ Information When you submit an RFQ, we may collect: • Product specifications • Technical drawings • CAD files • Bills of materials • Production quantities • Quality requirements • Delivery requirements • Supporting documents • Communications related to the project Transaction Information Where purchases occur through the Platform, we may collect: • Order details • Shipping information • Billing information • Payment confirmations • Invoices • Transaction history Payment card information is processed by PCI-compliant third-party payment providers and is not stored by SourceUSA except where required for lawful business purposes. Communications We collect information when you: • contact customer support • send messages through the Platform • respond to surveys • participate in webinars or events • communicate with manufacturers or buyers using Platform tools Technical Information We automatically collect certain technical information, including: • IP address • Browser type • Device type • Operating system • Language preferences • Time zone • Referral URLs • Usage patterns • Session information • Log files Cookies and Similar Technologies We use cookies, pixels, local storage, and similar technologies to: • maintain user sessions • remember preferences • improve performance • measure website traffic • prevent fraud • enhance security • personalize user experiences Details are provided in our Cookie Policy. 3. How We Use Your Information We use personal information to: • provide and operate the Platform • create and manage accounts • connect buyers with manufacturers • distribute RFQs • facilitate marketplace transactions • process payments • verify manufacturers • improve search results • provide customer support • detect fraud and abuse • enforce our Terms of Service • comply with legal obligations • communicate important service updates • develop new products and services • generate aggregated, anonymized manufacturing insights We do not sell personal information to third parties. 4. Sharing Information We may share information with: Manufacturers and Suppliers Information necessary to respond to RFQs, quotations, orders, or business inquiries. Buyers Information contained in manufacturer profiles and product listings. Service Providers Companies providing: • cloud hosting • payment processing • analytics • email delivery • customer support • fraud prevention • security monitoring • identity verification These providers may process information only on our behalf and under contractual confidentiality obligations. Legal Requirements We may disclose information when required to: • comply with law • respond to lawful requests • protect rights and property • investigate fraud • enforce our agreements • protect users or the public Business Transactions If SourceUSA is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law. 5. Manufacturer Information Much of the information submitted by manufacturers is intended for public display to facilitate business discovery. Manufacturers control the accuracy of their published information and may update their profiles through their accounts. 6. RFQs and Confidential Information SourceUSA distributes RFQs only to manufacturers reasonably believed capable of fulfilling the request. Users should not submit trade secrets or confidential information unless they are comfortable sharing that information for evaluation purposes or have entered into separate confidentiality agreements with prospective manufacturers. SourceUSA uses commercially reasonable safeguards but cannot guarantee absolute confidentiality of information shared through the Platform. 7. Data Security SourceUSA maintains administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include: • encryption in transit • encryption at rest where appropriate • multi-factor authentication for administrative access • access controls • security monitoring • regular backups • vulnerability management No method of electronic storage or transmission is completely secure. 8. Data Retention We retain personal information only as long as reasonably necessary to: • provide services • maintain business records • comply with legal obligations • resolve disputes • enforce agreements • improve platform integrity When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable law. 9. Your Privacy Rights Depending on your jurisdiction, you may have the right to: • access your personal information • correct inaccurate information • delete eligible information • receive a copy of your data • object to certain processing • withdraw consent where processing is based on consent • opt out of certain marketing communications Requests may be submitted using the contact information below. We will respond within the timeframes required by applicable law. 10. International Users SourceUSA is headquartered in the United States. If you access the Platform from another country, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate, subject to applicable legal safeguards. 11. Children's Privacy The Platform is intended for business users and is not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. 12. Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by other reasonable means where required by law. The "Last Updated" date reflects the latest revision. 13. Contact Us SourceUSA Legal & Privacy Department Email: legal@sourceusa.co Website: https://www.sourceusa.com Mailing Address: 21 Mission Lane, Lakeside, Montana 59922 14. Governing Law This Privacy Policy shall be interpreted in accordance with applicable United States federal law and the laws of the State of Montana, except where mandatory privacy laws provide users with additional rights that cannot be waived. 15. Questions or Complaints If you have questions about this Privacy Policy or our privacy practices, please contact us using the information above. If applicable law provides additional rights to lodge complaints with a supervisory authority, nothing in this Policy limits those rights. 16. Contact SourceUSA Legal Department Email: legal@sourceusa.co Website: https://sourceusa.co Mailing Address: 21 Mission Lane, Lakeside, Montana 59922